Terms & Conditions
TERMS & CONDITIONS
Last updated: 1 October 2026
These Terms & Conditions govern your use of the Rosamae website and purchases made through our online store.
Rosamae is operated by Abner LLC.
By accessing our website or placing an order, you agree to these Terms & Conditions.
Nothing in these Terms & Conditions limits or excludes any rights that cannot lawfully be limited or excluded under applicable consumer law.
1. ABOUT US
Rosamae is operated by:
Abner LLC
Email:
hello.rosamae@outlook.com
Business address:
[BUSINESS ADDRESS]
2. OUR PRODUCTS
We take reasonable care to ensure that product descriptions, photographs, prices and other information displayed on our website are accurate.
Colours and appearance may vary slightly depending on your device, screen settings and other factors.
Product packaging may occasionally change without materially changing the product itself.
3. PRODUCT USE
You are responsible for reading and following all instructions, warnings and information supplied with the product.
Rosamae products are not intended to diagnose, treat, cure or prevent any disease unless expressly stated otherwise and legally authorised.
Results may vary between individuals.
Any information provided on our website is for general informational purposes and should not be regarded as a substitute for professional medical advice.
If you have a medical condition, allergies, are pregnant, breastfeeding, taking medication or have concerns regarding the suitability of a product, you should seek appropriate professional advice before use.
4. PLACING AN ORDER
By submitting an order, you are making an offer to purchase the products in your basket.
You must provide accurate and complete information when placing your order.
After placing an order, you will normally receive an electronic confirmation.
A contract is formed when we accept your order in accordance with the checkout and order confirmation process.
5. PRICES
Prices are shown on the website in the applicable displayed currency.
The total price payable, together with applicable delivery costs and taxes collected by us, will be shown before you complete your purchase.
We may change prices from time to time, but such changes will not normally affect orders already accepted.
6. PAYMENT
Payment must be made using one of the payment methods available at checkout.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
We may use third-party payment processors to securely process payments.
7. ORDER ACCEPTANCE AND CANCELLATION
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- a product is unavailable;
- there is an obvious pricing or description error;
- payment cannot be authorised;
- we reasonably suspect fraud or misuse; or
- we cannot lawfully fulfil the order.
If we cancel an order after payment has been collected, the relevant amount will be refunded.
8. DELIVERY
Delivery arrangements, estimated delivery times and applicable charges are explained in our Shipping Policy.
Unless another delivery period has been agreed, goods will be delivered in accordance with applicable consumer law.
9. RETURNS AND REFUNDS
Your rights regarding cancellations, returns and refunds are explained in our Refund & Returns Policy.
Eligible Rosamae purchases are also covered by our voluntary 90-day money-back guarantee, subject to the terms described in that policy.
The guarantee is provided in addition to your statutory rights.
10. PROMOTIONS AND DISCOUNTS
From time to time, we may offer promotional prices, discount codes, gifts or other promotions.
Promotional offers may be subject to additional conditions displayed alongside the relevant offer.
Unless otherwise stated:
- promotions cannot be exchanged for cash;
- discount codes cannot be combined; and
- promotions may be withdrawn or changed for future orders.
Nothing in this section affects an order that has already been validly accepted.
11. INTELLECTUAL PROPERTY
All website content, including branding, logos, text, graphics, product photography, videos, designs and other materials, is owned by or licensed to Rosamae or Abner LLC unless otherwise indicated.
You may use the website for personal and non-commercial purposes.
You may not copy, reproduce, distribute, modify, republish or commercially exploit our content without permission, except where permitted by law.
12. WEBSITE AVAILABILITY
We aim to keep the website available and functioning correctly.
However, we do not guarantee uninterrupted or error-free access.
We may temporarily suspend or change parts of the website for maintenance, security, technical or operational reasons.
13. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or integrations with third-party websites and services, including payment providers, delivery providers, social media platforms and technology providers.
We are not responsible for third-party websites or services except to the extent required by law.
14. LIABILITY
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
In particular, nothing excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability which cannot legally be excluded.
If you are a consumer, your statutory rights remain unaffected.
15. PERSONAL DATA
We process personal information in accordance with our Privacy Policy.
Our use of cookies and similar technologies is described in our Cookie Policy.
16. CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time.
The version displayed on our website at the time you place your order will normally apply to that purchase, unless applicable law requires otherwise.
17. GOVERNING LAW
These Terms & Conditions do not deprive consumers of any mandatory protections available under the law applicable to them.
If you are a UK consumer, you may benefit from mandatory rights and protections under UK consumer law regardless of where Abner LLC is established.
18. CONTACT
Rosamae
Operated by Abner LLC
Email:
hello.rosamae@outlook.com
Business address:
[BUSINESS ADDRESS]
My parting finally stopped showing.Claire, 54 · Verified ✓
Fuller-looking hair.
Never greasy.
30 seconds a night.
- ✓Rosemary + rice water in one light mist
- ✓Made for fine, thinning hair after 45
- ✓No oil, no rinse, no faff
- Fuller-looking hair, root to tip
- Helps reduce shedding & breakage
- Fills in a widening part line
- Water-based, never greasy
- 30 seconds, no rinse
- For fine, curly & coloured hair
One mist a night: the 30 seconds you never skip.
HOW TO USE
30 seconds a night.
Every evening, on dry or damp hair. No rinse, no towel, no faff.
-
1Part your hair
Where it feels thinnest: your parting, temples or crown.
-
2Mist onto the scalp
4 to 6 sprays, close to the roots, not on your lengths.
-
3Massage in, leave in
A few seconds with your fingertips. Then off to bed.
Water-based. Nothing greasy on your roots or your pillow in the morning.
Give it 90 days. Hair grows slowly. One bottle lasts about a month, and you're covered by our 90-day money-back guarantee.
90-Day Money-Back Guarantee. Use it every night for a full cure. If you don't love your hair, get a full refund.
How It Works
Rosemary wakes up the scalp. Rice water strengthens every strand. Together, in a water-based mist that sinks into the scalp instead of sitting on your hair like an oil.
Mist it onto your parting at night, massage for a few seconds and go to bed. Nothing to rinse, nothing on your pillow.
What to look for
- Weeks 1–4: a fresh, light-feeling scalp, and a habit that sticks
- Months 1–2: fewer hairs in your brush and the plughole
- Month 3: a fuller-looking parting and temples
Everyone's hair is different, which is why we give you 90 days to judge it.
Ingredients
- Rosemary: wakes up the scalp
- Rice water: strengthens every strand
- Glycerin: lasting moisture
- Bilberry: antioxidant scalp care
- Sugar cane: smooth, soft lengths
- Orange: a fresh, clean scalp
Water-based. Free from alcohol, sulphates and oils. 100 ml spray bottle. Full ingredient list (INCI) on the bottle.
How To Use
- 1. Part your hair where it feels thinnest: parting, temples or crown.
- 2. Mist onto the scalp: 4 to 6 sprays, close to the roots.
- 3. Massage in, leave in. A few seconds with your fingertips. No rinse.
Every evening, on dry or damp hair. You can style as usual the next morning.
Shipping & Returns
Orders are dispatched within 1 working day and delivered by Royal Mail with tracking. UK delivery usually takes 2–4 working days.
90-day money-back guarantee: not happy with your hair? Contact us within 90 days of delivery for a full refund.
Customer care, UK time: Monday to Friday, 9am–5pm. We reply within 1 working day.
Common Questions
Can I use it while pregnant or breastfeeding?
It's water-based and alcohol-free, but every pregnancy is different: please check with your GP or midwife before you start.
Can I use it with minoxidil?
If you're using minoxidil or any prescribed treatment, check with your GP or pharmacist first, and apply them at different times of day.
Does it work on curly or coloured hair?
Yes. It's light enough for fine hair and gentle on curly, afro-textured and colour-treated hair. It goes on the scalp, not your lengths.
How long does a bottle last?
About a month with nightly use. That's why we suggest the 3-month cure: hair grows slowly.
What does it smell like?
Fresh and herbal: rosemary with a hint of orange. It's light and fades as it dries.
Will it make my hair greasy?
No. There's no oil in it, so your roots won't look flat or greasy the next morning.
When will I see a difference?
Give it a full 90 days of nightly use. That's exactly how long our money-back guarantee lasts.